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What are the shipping options?Delivery is included in the price of the candle to UK mainland only and all items will be sent out 2nd class, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays, not on the weekends.
What do I do if I received a defective order?We at A LateNightTale take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.
How do I contact your company if my question isn’t answered here?The most easiest and effecient way to contact is is through email firstname.lastname@example.org where we aim to reply back within 48 hours.
Do you post candles outside the UK?We are able to post candles overseas however international delivery costs will apply. Please email us at email@example.com to talk about your options
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