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FAQ
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What are the shipping options?Delivery is included in the price of the candle to UK mainland only and all items will be sent out 2nd class, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays, not on the weekends.
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What do I do if I received a defective order?We at A LateNightTale take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.
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How do I contact your company if my question isn’t answered here?The most easiest and effecient way to contact is is through email hello@alatenighttale.com where we aim to reply back within 48 hours.
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Do you post candles outside the UK?We are able to post candles overseas however international delivery costs will apply. Please email us at hello@alatenighttale.com to talk about your options
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